FAQ’s

Computerized Exam Questions

For dentists: the DSE OSCE and the Florida Laws & Rules.

For hygienists: the CSCE, the Florida Laws & Rules, Local Anesthesia, and Nitrous Oxide.

Under the “Registration” tab, select the exam you need and click “Register.” On the next screen, click on “Third Party” in the upper box to highlight it, then click “Next” at the bottom. This will take you to the payment screen; please enter your payment information. Within 2-3 business days, you will be emailed that your Eligibility ID is ready and to login to your profile.  The Eligibility ID can be found under the “Registration” tab in your profile. You will then use this Eligibility ID to contact our testing provider and select a site, date, and time with them. The CDCA cannot give you your Eligibility ID over the phone. Only Visa and Mastercard are accepted for payment.

Once your results are posted to your CDCA account, there is no waiting period. As soon as you get a notification that your scores have been posted to your CDCA account,  you are free to register for a retake at your earliest convenience.

You need to contact the test center provider’s scheduling service to reschedule; each test provider has their own policies regarding rescheduling and cancellation.

Prometric policies and procedures – please refer to Prometric Information page.

PSI (EFDA) policies and procedures – please refer to the Candidate Information Bulletin.

Eligibilities IDs are good for one use only. To retake a failed computerized exam, you should register and pay for a retake through your profile, and receive a new eligibility ID. For retake fees, please go to fee chart.

Information regarding special accommodations can be found by going to Step 1 – Exam Registration Instructions (DISABILITY PACKET).